Privacy Policy

Last Updated: May 15, 2024

1. Introduction

Welcome to AncientQuest. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

2.1 Personal Information

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include:

  • Names
  • Email addresses
  • Phone numbers
  • Mailing addresses
  • Job titles
  • Contact preferences
  • Other similar information

2.2 Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include:

  • Device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information
  • This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes

2.3 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect and store your information. Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies to enable certain functions of the service, to provide analytics, to store your preferences, and to enable advertisements delivery.

3. How We Use Your Information

We use your information for various business purposes, including:

  • To provide and maintain our website, including monitoring the usage of our website
  • To contact you regarding updates, security alerts, and support messages
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer
  • To manage your requests, such as responding to your comments or inquiries
  • For business transfers, including evaluating or conducting a merger, divestiture, restructuring, or other sale of assets
  • For other business purposes, such as data analysis, identifying usage trends, and enhancing our website

4. How We Share Your Information

We may share your information with third parties in the following situations:

  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transition.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
  • With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
  • With Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • With Specific Third Parties: We may share your information with specific third parties that we explicitly disclose to you.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to erase or delete your personal information
  • The right to restrict processing of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact details provided below.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. International Data Transfers

Our website is operated in Australia. If you are located in the European Union or other regions with laws governing data collection and use that may differ from Australian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

9. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy, please contact us:

  • By email: [email protected]
  • By phone: +61 2 8123 4567
  • By mail: 42 Heritage Lane, Sydney, NSW 2000, Australia